PM&C is responsible for a range of activities that support the efficient running of government. We support the executive branch of government, the Cabinet and its committees in their role as decision-makers.
We evaluate this activity through measures designed to assess the effectiveness and timeliness of that support.
Measure 3.1: Percentage of key stakeholders satisfied with PM&C’s support to the Cabinet and its committees
Target and measurement
| 2025–26 | 2026–27 | 2027–28 | 2028–29 |
|---|---|---|---|
| 78% | 79% | 80% | 80% |
Why do we measure this?
Maintaining the satisfaction of stakeholders with PM&C’s support to the Cabinet and its committees is key to achieving our purpose and is an important way to measure our success.
How will this measure be assessed?
We will use the department’s annual stakeholder survey.
The assessment scale for this target in 2025–26 is:
- achieved – 78% or above stakeholder satisfaction
- partially achieved – 65% to 77% stakeholder satisfaction
- not achieved – less than 65% stakeholder satisfaction.
See also ‘Note 1: Assessment of performance measures and targets’ in Appendix B.
Type of measure
Quantitative and qualitative.
What will be measured?
Effectiveness; timeliness (as a proxy for efficiency).
Data source
Responses to stakeholder surveys, conducted by an independent provider. See ‘Note 2: Annual stakeholder survey’ in Appendix B.
Measure 3.2: PM&C provides effective secretariat support to the Cabinet and its committees
Target and measurement
| 2025–26 | 2026–27 | 2027–28 | 2028–29 |
|---|---|---|---|
| Effective secretariat support is provided. | As per 2025–26. | As per 2025–26. | As per 2025–26. |
Why do we measure this?
PM&C’s support to the Cabinet and its committees is key to achieving our purpose and is an important way to measure our success.
How will this measure be assessed?
Assessment against this measure will be assessed via the following metrics:
- Metric 1: Transfer of Cabinet material to the National Archives of Australia within statutory timeframes under the Archives Act 1983 and Cabinet Proceedings Records Disposal Authority 2024/00626638.
- Metric 2: Timeliness of production of Cabinet meeting minutes for the Cabinet Secretary.
- Metric 3: Timeliness of preparation of Cabinet Appointments briefs for Cabinet consistent with paragraph 1 Annex I of the Cabinet Handbook (15th edition).
- Metric 4: Availability and accessibility of the CabNet+ application for users.
See ‘Note 1: Assessment of performance measures and targets’ in Appendix B for an explanation of how composite measures are assessed.
Type of measure
Quantitative.
What will be measured?
Output; effectiveness, timeliness (as a proxy for efficiency).
Data source
Departmental records.