Fraud Control and Fraud Reporting

The Department of the Prime Minister and Cabinet does not tolerate dishonest or fraudulent behaviour. We are committed to deterring, preventing and detecting such behaviour in the delivery of programmes to disadvantaged Australians.

Fraud undermines the ability of the Department to achieve Australian Government policy and programme outcomes. It deprives individuals and communities of the grants and resources needed for service delivery.

What is fraud

Fraud is: "Dishonestly obtaining a benefit, or causing a loss, by deception or other means".1

Examples of potential fraud against the Commonwealth include:

  • theft of Commonwealth assets
  • misuse / misappropriation of grant funds
  • departmental staff collusion with service providers for kickbacks
  • unlawful or unauthorised release of information
  • providing misleading information or falsified documentation to the Department
  • creating false bank accounts to siphon money
  • charging for goods or services that are incomplete or not delivered
  • fraudulently inflating invoices.

Fraud is a criminal offence and the Department is determined to ensure that when it occurs, it is rapidly detected by departmental staff or reported by the public to enable an appropriate assessment or investigation to occur.

Fraud control and prevention

Fraud prevention strategies are the first line of defence and provide the most cost-effective method of controlling fraud within the Department of the Prime Minister and Cabinet (PM&C). To be effective, fraud prevention requires a number of contributory elements, including an ethical organisational culture, a strong awareness of fraud among employees, suppliers, service providers, contractors and clients, and an effective internal control framework.

Key elements of PM&C’s fraud prevention strategies include:

  • a robust Fraud Policy Statement DOCX 80 KB
  • a comprehensive Fraud Control Plan 2016-2018 DOCX 251 KB
  • promotion and adherence to APS Code of Conduct
  • sound fraud risk management processes
  • practical employee, and third party, due diligence
  • regular fraud awareness training
  • fraud-related controls for activities with a high fraud risk exposure
  • system controls to ensure accurate and up-to-date data
  • communication about investigation outcomes to demonstrate that allegations and incidences of fraud are treated seriously and appropriately dealt with.

PM&C’s Fraud Policy Statement and Fraud Control Plan are in line with the Public Governance, Performance and Accountability Act 2013 and Fraud Rule 2014 and are available to all staff, external service providers employees, contractors and clients on this internet site. The aim of the Department’s Fraud Policy Statement and Fraud Control Plan is to reflect better practice in fraud risk management and to protect public money, property and information.

1 Public Governance, Performance and Accountability Act 2013, Part 4.1 of the Resource Management Guide No. 201 issued by the Department of Finance

Contact Us

Departmental staff and the general public must report all suspected fraud immediately. You can do this through:

  • Fraud and Advice Hotline: 02 6152 3598

  • Fraud Helpdesk email:

  • In writing:
    Fraud Control Officer
    Ministerial Support Division
    Department of the Prime Minister and Cabinet
    PO Box 6500
    Canberra ACT 2600

The Fraud and Advice Hotline is a dedicated line for reporting suspected fraud, or any other matter that may impact on the integrity and ethical standing of the Department.

You can leave an anonymous voicemail or speak with a Fraud Investigator and remain anonymous if you wish.

All reports are taken seriously.