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This report, on How artificial intelligence might affect the trustworthiness of public service delivery, is the first in an enduring series of public service-led Long-term Insights Briefings.The Long-term Insights Briefings are a new initiative…
What is a Long Term Insights Briefing?An opportunity for the APS to consider significant, cross-cutting and complex policy issues, and how they may affect Australia and the Australian community in the medium and long term.What did the Pilot LTIB do?…
The Public Service Medal (PSM) is an important element in the Australian honours system, recognising outstanding public service. Each year, up to thirty exceptional APS and government employees are formally recognised through the award of the PSM…
The Secretaries Board met today at the Department of the Prime Minister and Cabinet to discuss the following matters.Closing the GapThe Board had a strategic discussion around actions to progress priority reforms under the national agreement on…
The integrity of the public service is one of the key drivers of public trust in government institutions. Recent lessons in public administration offer us a crucial opportunity for reflection, learning and action on integrity across the Australian…
In May 2018, the Government commissioned an Independent Review of the Australian Public Service (APS). The Review's Final Report was delivered in 2019 by David Thodey AO, Chair of the independent panel.Information on the independent review process…
"AI cannot make human-centred decisions and cannot understand wants or be empathetic" (Workshop participant)Emerging technologies such as AI may fundamentally shape not just how public services are designed, but how people interact with government.…
The Senate Order is produced at the conclusion of two reporting periods (period) each year, Financial Year and Calendar Year.Procurement contracts are available through the Senate Order Report on AusTender.Financial yearSenate Order on Entity…
A trustworthy APS is united in serving all Australians, enabling the Australian government to provide security, drive productivity and jobs in the economy, improve citizens’ experience of government, and deliver fair and equitable support where it…
The Long-term Insights BriefingsThis is the first in an enduring series of public service-led Long-term Insights Briefings. The Long-term Insights Briefings are an initiative under Priority Two of the APS Reform Agenda: An APS that puts people and…
Feedback received from the community suggests that improving the performance of public service delivery through the use of AI offers a significant opportunity to build agency trustworthinessThe performance of public services – how well the system…
The first Long-term Insights Briefing explores how the APS could integrate artificial intelligence (AI) into public service delivery in the future, and how this might affect the trustworthiness of public service delivery. In developing the briefing…
The Prime Minister and the Minister for the Public Service today announced the Albanese Government will recommend the Governor General appoint Dr Gordon de Brouwer PSM as the next Australian Public Service (APS) Commissioner. This follows a merit-…
Artificial intelligence holds significant potential to improve the delivery of public services in Australia. Opportunities exist across the spectrum of activities carried out by the APS: from automating backroom administrative processes; to…
On 17 May 2024, the Australian Government tabled its response to the Senate Finance and Public Administration References Committee report APS Inc: Undermining public sector capability and performance. The Committee made 36 recommendations. The…
Today, the Secretary of the Department of the Prime Minister and Cabinet Phil Gaetjens and APS Commissioner Peter Woolcott AO sent a joint Open Letter to all APS staff. This letter thanks staff and talks about the return to our usual workplaces.…
IntroductionThe National Strategy for the Care and Support Economy (National Strategy) sets out the Australian Government’s vision for our care and support system across aged care, disability support, veterans’ care and early childhood education and…
Poorly designed and implemented AI could reduce the performance of public servicesBeyond demonstrating integrity and empathy in the design and delivery of AI-enabled public services, there are other factors that are important for trustworthiness –…
Current Long-term Insights BriefingWe are currently exploring the future of government service delivery beyond the current cycles of reform.We are working with the community, industry, academia and the APS.We want to better understand:the vision…
The Secretaries Board met today at the Department of the Prime Minister and Cabinet to discuss the following matters.Strategic OutlookThe Board discussed government priorities, emerging risks and strategic issues.The Board received an update from Dr…
1.9 billion combined population Source: IMF, 2022 US $34.8 trillion combined GDP Quad countries account for 44% of two-way merchandise trade…
Guiding recommendation: Rebuild and maintain trust between government and the community, including by considering impacts on human rights.Trust in government is an essential foundation to a successful pandemic response, given the…
Date: Wednesday 29 May 2024Host: Professor Catherine Bennett, Panel Member, Commonwealth Government COVID-19 Response InquiryParticipants: This roundtable brought together a range of participants…
Current approach
Currently the Workplace Gender Equality Act covers around 40 per cent of employees in Australia. The Workplace Gender Equality Act requires ‘relevant employers’ to report to WGEA. ‘Relevant employer’ is defined in section 3 of…