In progress
Last updated
Policy area
Energy and environment
Methodology
Descriptive survey
Interviews and focus groups
Online survey experiment
Behavioural focus
Choice design
Framing and formatting
Information provision
Systems and context
Partner agencies
Australian Energy Regulator (AER)
BETA is working with the Australian Energy Regulator (AER) to conduct research to better understand what helps customers comprehend retail plans designed for customers with energy assets (e.g. solar, batteries, EVs).