Behavioural economics

Applying behavioural insights to the Personal Property Securities Register

BETA collaborated with the Australian Financial Security Authority (AFSA) to understand why some businesses create inaccurate registrations on the Personal Property Securities Register, and to suggest ways to improve the register.
Complete
Last updated
Policy area
Finance
Methodology
Interviews and focus groups
Secondary data analysis
Behavioural focus
Framing and formatting
Information provision
Document type
Report
Partner agencies
Australian Financial Security Authority

BETA collaborated with the Australian Financial Security Authority (AFSA) to understand why some businesses create inaccurate registrations on the Personal Property Securities Register (PPSR), and to suggest ways to improve the register.

To conduct our research, we analysed a sample of 2.7 million PPSR applications. We also interviewed PPSR users, including small and large businesses, advisors and PPSR National Service Centre staff.

Our report outlines seven opportunities where AFSA could employ behavioural insights to improve the registration process, with expected benefits for all users.

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